Video & Interviews

Neil Baum, MD, walks through the lessons physicians should take from classic Mark Twain characters like Huckleberry Finn and Tom Sawyer.

Neil Baum, MD, walks through the marketing funnel and shows how to move your patients into being your biggest fan.

Neil Baum, MD, explains how retaining the good associates you've attracted to your practice can lead to higher income for you.

Jennifer Wiggins, CEO of Aegis Malpractice Solutions, walks us through some of the most common triggers for claims in the last year and how they match up with years past.

Neil Baum, MD, walks through the three stages in a physicians career and how to make the transitions between stages more enjoyable and successful.

Neil Baum, MD, describes some of the lessons physicians and practice administrators should take from the late Pope Francis.

Jennifer Wiggins, CEO of Aegis Malpractice Solutions, walks us through why it is important for practice managers to stay abreast of malpractice trends.

Neil Baum, MD, explains how the age old medical practice of shaking hands with patients and how it can help demonstrate trust.

Jennifer Wiggins, CEO of Aegis Malpractice Solutions, discusses how to minimize your practice's malpractice risk using the AVOID method.

Neil Baum, MD, explains the benefits of appearing in the media and how to attract their attention.

Neil Baum, MD, explains how to build loyalty which is cheaper than attracting new patients.

Neil Baum, MD, explains how understanding the different costs associated with care can help you raise profits.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains the importance of strategic planning in times of uncertainty.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains how rising prices and job displacement could influence staffing in independent practices.

Neil Baum, MD, breaks down what AI agents are, how to use them and how to overcome the barriers to adopting this new technology into your practice.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, shares a success story of strategic planning in action.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains why it's so important for practices to plan for the future.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, identifies warning signs that your practice's plan needs a reset.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, explains how to make strategic planning feel real and actionable.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, talks about the ripple effect tariffs could have on daily operations.

Neil Baum, MD, tells how to broach the topic of exercise with patients and how to sell them on the benefits.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, discusses what practices can do today to prepare for the Trump tariffs.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, discusses how President Trump's tariffs could trigger a chain reaction for independent practices.

Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, encourages physicians to stay grounded in patient care and adopt a flexible midset amid uncertainty.

Neil Baum, MD, tells how to deal with last minute patient questions.

Neil Baum, MD, gives actionable interview tips to help you take your career to the next level.

Neil Baum, MD, gives tips on dealing with difficult callers at your medical practice.

Andrea Greco, SVP of healthcare safety at CENTEGIX, discusses risk assessments in medical practices.

Andrea Greco, SVP of healthcare safety at CENTEGIX, details one key change to improve practice safety.

Andrea Greco, SVP of healthcare safety at CENTEGIX, details cost-effective options for smaller practices looking to conduct risk assessments.